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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bradley Tucker

November 10, 2023

5  out of  5 rating by Bradley Tucker
"Sean and his Team are always very responsive and professional! Whenever I need something, I can count on them"

Julie Bivins

November 9, 2023

5  out of  5 rating by Julie Bivins
"I would like to thank and compliment Erica for her help and patience in assisting with the transition policies when I purchased a new vehicle. She took the time to explain to me what was happening, and she helped me set up the new beacon for the Drive Safe and Save program. Erica kept me apprised of the new policy issuance through text messaging, and she welcomed my questions and concerns. Dare I say, “like a good neighbor…”"

Gary fantozzi

November 1, 2023

5  out of  5 rating by Gary fantozzi
"Awesome service from this office! Always there when you need them and they answer all your question quickly and thoroughly. I've been doing business with them for many years and will continue for many, many more."

Alisha Piazza

October 16, 2023

5  out of  5 rating by Alisha Piazza
"Sean Joyner's office (specifically Erica) did a great job explaining and making multiple policy changes for me. They were easy to communicate and work with."

Jenny Mackie

September 29, 2023

5  out of  5 rating by Jenny Mackie
"I've been with State Farm for MANY years, they always come through for me. I so appreciate their friendly customer service and quick response to any problem I hit them with!!"

Bridget

September 27, 2023

5  out of  5 rating by Bridget
"Great time - always very prompt and friendly!"

Meghna Patel

September 27, 2023

5  out of  5 rating by Meghna Patel
"Excellent customer service and quick response from Sean Joyner's office. I have insurance with this office for many years and always rely on their great support."

Brittany DeRosier

September 25, 2023

5  out of  5 rating by Brittany DeRosier
"Exceptional Service and Valuable Insights from State Farm Agent Erica! I recently had the pleasure of interacting with State Farm Insurance Agent Erica, and I must say that her assistance and friendliness left a lasting impression on me. While I ultimately did not choose State Farm for my auto insurance, I feel compelled to share my positive experience with Erica. From the moment I reached out for an auto insurance quote, Erica's professionalism and approachability were evident. She patiently walked me through the quoting process, ensuring I had a clear understanding of the options available. What truly stood out during our conversation was Erica's dedication to going above and beyond. She took the time to share a piece of crucial information that I had been completely unaware of. Erica informed me that my 2017 Hyundai Tucson, as well as other Kia and Hyundai models produced between 2015 and 2021, had gained notoriety on TikTok for being susceptible to theft. This revelation was eye-opening, and I greatly appreciated her honesty in sharing this information. Her willingness to educate me about this issue shed light on why my current insurance provider had increased my rates. While it was disappointing to learn that my vehicle fell into this category, Erica's transparency helped me better understand the factors affecting my insurance premiums. Even though I ultimately decided not to switch to State Farm due to the specific challenges associated with my car, I can't emphasize enough how much I valued the exceptional customer service provided by Erica. Her friendly demeanor, expertise, and willingness to help me make an informed decision were truly commendable. In conclusion, if you are seeking an insurance agent who genuinely cares about your needs and takes the time to provide valuable insights, I highly recommend reaching out to Erica at State Farm. While I may not have become a State Farm customer, I am grateful for the level of service and information Erica offered during our interaction. She embodies the essence of excellent customer service, and her dedication to assisting clients is truly praiseworthy."

Morgandee Roberts

September 8, 2023

5  out of  5 rating by Morgandee Roberts
"Always fast, friendly service when working with this office, 10/10 recommend!"

Federico Alvarez

September 1, 2023

5  out of  5 rating by Federico Alvarez
"Great service"

Cielo Ragas

August 22, 2023

5  out of  5 rating by Cielo Ragas
"Our family have been with State farm for several years, and they are so amazing! I will definitely recommend their service 100 %. Very thankful for your service."

nsksjejs shjdhdh

August 22, 2023

5  out of  5 rating by nsksjejs shjdhdh
"We've been with state farm for years. They are so amazing! I will recommend their service 100%."

Zekriya Zareen

August 19, 2023

5  out of  5 rating by Zekriya Zareen
"this is really good"

Edrish Ali

August 15, 2023

5  out of  5 rating by Edrish Ali
"Erica and Morgan are always very helpful and knowledgeable. I enjoy working with Sean’s office."

Pamela Karas

August 12, 2023

5  out of  5 rating by Pamela Karas
"Sean and his staff are always helpful and great to work with."

Daniel

August 3, 2023

5  out of  5 rating by Daniel
"These folks are great been with them over a decade. Life changed over the time and they're also fast and easy (even proactive at times if they notice something isn't lined up) to get plans updated to match the current situation. Will come back to this office without a second thought when I need insurance again."

Sid Treherne

July 20, 2023

5  out of  5 rating by Sid Treherne
"Hi, I am currently 80 yrs. old and I have been with State Farm and with now 'Sean Joyner' since he took over the Agency from the agent that I originally signed up with in 1964 when I was 21. (59 years) A little history for 'you' the reader. I have found State Farm to be the best in the business. Like everyone else, I see all the 'supposed' better deals on TV and get the offers in the mail. But I have heard of the horror tales of friends and acquaintances who took the "better deal bait" and then wished they had never left State Farm! I can attest to anyone, that State Farm has handle accidents, my home damages, and even my many dumb mistakes immediately! I am still a General Contractor and working owner, and I look at a lot of homes with damage and I am always 'so thankful' that I have State Farm because I also hear the woes of those homeowners who have other 'even' major brands of insurance that say "their agent or accessor have not even come out to 'look' and it has been over a week" at their disaster! Ok, so Sean Joyner is a 'hands own agent'! He has been on top of every issue I have had. It is not above him to come out and see for himself whatever the problem is, like one of my dumb mistakes where I parked in my driveway with my Jeep and jumped out without putting the vehicle in 'park' or the using the 'parking brake' in a down pour where I just got out and ran in the house with my little dog! So, because my driveway is so steep, the Jeep rolled back and went off the driveway rolling backwards and hit a tree! I called and talked to Sean, and he knew he needed to see it 'firsthand' to verify for State Farm, he was out that same day to check out my problem. I was totally supported by 'Sean' and I was authorized to get the Jeep repaired that same afternoon! This is only one of my 'numerous' past dumb mistakes and I admit it! So, I am choosing to tell my experience in 'long hand' because I respect Sean Joyner, and because I have 'never' had one incident that was not handled 'immediately' and to my 'total satisfaction' in all my years with State Farm and with 'Sean Joyner' and his and fantastic staff! I can just not praise them enough! I am so thankful that when I was 21 and still in the Airforce assign to Paine Field after returning from Vietnam, that I got signed up with 'State Farm' for auto insurance, life insurance and even renters' insurance. I 'still' am making dumb mistakes (really!) and I 'need' Sean and his team more than ever! Go Sean! Sidney J. Treherne, Arlington, Wa."

Beth Lewis, PCPA

July 17, 2023

5  out of  5 rating by Beth Lewis, PCPA
"We needed event insurance for a 50th anniversary party at our local community center. When I checked via the link that was provided, the cost was a whopping $325 for a 3 hour event! Sean Joyner & Erica Nixon from State Farm to the rescue! They were able to quickly and conveniently add a rider to our homeowner's policy for only $72. A much better rate. Thank you, Sean & Erica for your speedy and helpful response!"

Suzy Cho

July 6, 2023

5  out of  5 rating by Suzy Cho
"Prompt, professional, and kind service!"

Nolan Hegnes

July 1, 2023

5  out of  5 rating by Nolan Hegnes
"Erica was very helpful and knowledgeable when providing insurance quotes and coverage for my recent vehicle purchase. She is very knowledgeable and even explained all the details to help me better understand."

Jennifer

June 14, 2023

5  out of  5 rating by Jennifer
"Everyone at this office has given me superb customer service! From being kind, understanding and working with me when times were difficult, especially during COVID-19. Each individual's words and actions came together to work as a team, resulting in five star service for me. Thank you to everyone at Sean Joyner State Farm!"

Josh Clark

June 8, 2023

5  out of  5 rating by Josh Clark
"Sean's team has provided insurance solutions for our family and businesses for years, and they are always available to help, support, and guide us whenever we need it!"

Norma Kotch

June 6, 2023

5  out of  5 rating by Norma Kotch
"Always extremely helpful and caring."

Kerry

May 19, 2023

5  out of  5 rating by Kerry
"Sean was great to work with! He was friendly and patient, taking the time to help me customize my policy. I would highly recommend him as your agent!"

Carmen Sigovan

May 19, 2023

5  out of  5 rating by Carmen Sigovan
"Have had a positive experience with State Farm so far and Sean has always been helpful, polite and friendly."